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We aim to be transparent in our business and our goal is to make you smile. As much as possible. All the time.

Everything we do at Blissous imbibes this philosophy.

Whenever you have questions about your order, simply email us:
support@blissous.com and we promise to type our reply with a smile.

Processing Time: 2-3 business days

Shipping Time: 8-20 business days

We know it's a bit long - but the holiday season is super busy and you
might have heard on the news that supply chain issues are happening
worldwide. Rest assured, we will deliver your item ASAP.

We ship all products within 3-4 days of receiving the order.

Our shipping times to US vary between 10-20 business days depending on the demand, size, and availability of the product from one of our many contracted suppliers in US, China, and EU.

We offer FREE insured shipping on all orders without any minimums.

If the package gets lost in transit, we will compensate by shipping it again without any charge to you.

For any questions related to shipping, please email us: service@blissous.com (we promise to bring a smile to your face with our reply)

We offer a 30-day return policy. Not kidding. We're serious about this
whole "Bliss" thing. If what you buy from us doesn't bring a smile to
your face, then a refund surely will ;)

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at service@blissous.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at service@blissous.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at service@blissous.com

We have been into eCommerce since 2017 and operated a couple of stores including the Blissous brand. Trust Us, we got you.